Missouri Highlands Health Care is seeking to hire a full time Clinic Manager for our Dental Clinic in Pilot Knob.
Job Summary: The Clinic Manager works under the supervision of the Director of Clinical Operations and Assistant Director of Clinical Operations and works in partnership with the site providers and Chief Medical Officer to develop and implement organizational goals. The Clinic Manager will have a primary job function within the clinic, including: recruiting, personnel management, clinical quality improvement, compliance, patient safety, patient care and satisfaction, and business operations.
Described Duties:
1. Work cooperatively with administration and providers to carry out the goals and objectives of the organization, according to established policies and procedures.
2. In conjunction with the Quality Improvement Coordinator, assumes responsibility for Clinical Quality Improvement activities and associated reports.
3. In conjunction with the Chief Medical Officer, assumes responsibility for group practice management and process improvement projects.
4. Implement clinic workflow solutions in conjunction with Operations.
5. Provide feedback to clinic staff with supporting documentation of capacity, patient numbers, quality measures, clinic flow, and administrative procedures as needed.
6. Participates in and/or develops/revises policies and associated procedures.
7. Awareness and support for the implementation of patient safety and quality of care policies.
8. Examines, analyzes and evaluates clinic operations and personnel needs, prepares necessary reports and makes recommendations.
9. Directs and coordinates work assignments for staff.
10. Organizes and arranges staff meetings, in-services, and continuing education for support staff.
11. Maintains excellent personal relations and communications with all providers and support staff.
12. Provides temporary coverage for absences, when necessary.
13. Resolves personnel grievances per procedure.
14. Maintains clean, safe, work environment including compliance with established guidelines.
15. Evaluates staff work performance and periodically assesses skills relevant to job description.
16. Coverage of other clinic managers may be required, in their absence.
17. Maintains patient confidentiality at all times.
18. Performs related work as required.
Essential Job Functions:
1. Must be able to talk, hear, see, sit, stand, kneel and lift, push or pull up to 50 pounds.
2. Possess cognitive skills necessary to read, analyze, and interpret general business periodicals, professional journals, and government regulations.
3. Must demonstrate the ability to use EMR software.
4. Must demonstrate the ability to navigate from the computer desktop to Microsoft (MS) Office.
5. Possess oral and written communication skills necessary to effectively lead and supervise medical assistant, ancillary and access assistant personnel.
Qualifications:
1. Three to five years’ experience in a Dental clinic environment preferred.
2. Must possess excellent oral and written communication skills and present a positive image for the organization.
3. Must be able to interact with people in a professional, diplomatic, and sensitive manner and ensure that appropriate confidentiality is maintained.
4. Must be skilled in preparing, presenting, and interpreting data used in budgets and reports.
5. Must be skilled in planning and implementing office procedures relevant to practice management.
6. Must be motivated, able to work independently, be a strong facilitator and have excellent follow through skills.
7. Valid driver’s license is required.
EDUCATION – LICENSURE – CERTIFICATIONS:
· BLS – Basic Life Support
· Degree in related field, is preferred.
