Planning For Your Visit

Except in urgent situations, we would like you to call several days ahead for an appointment. Preventive care, such as family planning, well-child exams and physicals, are usually scheduled two to three weeks in advance. If you need an appointment on the same day, please call early in the morning. We will do the best we can to see you.

To help us give you the right kind of appointment, please tell the receptionist enough information about your medical concern.

What To Bring To Your Appointment

Please bring these items with you for your first visit:

  • Completed forms (See Patient Forms)
  • State Authorized Photo ID
  • Insurance Provider Card
  • Your current medications (prescriptions and over-the counter) in their original bottles.

NOTE: Since we do not provide child care services, if you are bringing children who do not have an appointment, please bring someone along to care for your children during your appointment. Our staff cannot take this responsibility.

Walk-In Visits
We accept walk-in visits for established patients from 8:30am to 3:00pm each day. Patients with urgent medical issues (ie. sick or injured) will be worked in as soon as we can based on need. Only the illness at hand will be discussed. All other medical issues and/or medication refills will be addressed in a separate scheduled visit. All non-emergent problems, like medication refills, will be seen after all scheduled appointments.
Late Arrivals
As a Courtesy to Others, We Reserve the Right to Reschedule Your Appointment If You are More Than 15 Minutes Late.
Good Faith Estimate

Good Faith Estimate: Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

Medicare Shared Savings Program Accountable Care Organization

Medicare Shared Savings Program Accountable Care Organization – “Working together to give you the best care.” Missouri Highlands Health Care is part of an Accountable Care Organization (ACO).

Pain Management Notice

Missouri Highlands Health Care is NOT a pain management center. Missouri Highlands Health Care shall NOT distribute, or aid and abet the distribution of medical marijuana to patients, through prescription or otherwise. 

COMPLIANCE WITH THE FEDERAL CONTROLLED SUBSTANCE ACT: Health Center will assure compliance with the federal Controlled Substance Act. The federal Controlled Substances Act prohibits the possession, manufacturing, and distribution of marijuana, a Schedule 1 drug, even for medical purposes. Ad a federal grantee, Health Center is bound by such prohibitions, regardless of whether the possession, manufacturing, and/or distribution of marijuana are permitted under state law. Accordingly, Health Center shall not distribute, or aid and abet the distribution of medical marijuana to patients, through prescription or otherwise.

Make An Appointment

1. Find A Service

Visit our Services page to determine the type of services you will need. If you have questions about the services we provide, contact us.

2. Find Your Location

After determining the type of services you need, you will need to locate the appropriate Missouri Highlands Health Care Center nearest you.

3. Schedule

Contact the location by phone schedule an appointment.

All Missouri Highlands Health Care Centers accept patients regardless of payer. If uninsured or underinsured and approved for the Sliding Fee Scale, fees are based on household size and income.

Patient Portal Registration

For access to the patient portal, please click the ‘Patient Portal Registration Form’ button below, fill out the form, and email it to

If you are already a portal user. Click on the Patient Portal button below and log in.

Patient Forms

On your first visit, plan to spend the first few minutes filling out a patient information sheet, as well as reviewing and signing release and acknowledgement forms. The forms are provided here for your review and convenience. Also, a photo will be taken of you and stored in our records to assist in the prevention of identity theft.

Click the buttons below to view and download forms:

For patients who are uninsured or underinsured we offer a Sliding Fee Program which is based on household size and income. Form below:

Payment Options

Finances are important to everyone. What are your options?

Insurance vs No Insurance
Missouri Highlands Health Centers serve patients with and without insurance. We accept most insurance and will either file claims for you or help with the completion of claims when needed. Uninsured and underinsured patients are asked to complete a Sliding Fee Application prior to service. If eligible, costs will be determined based on household size and income.
Sliding Fee Scale Discount Program


No patient will be denied care based on their inability to pay for services.

All patients may apply for the Missouri Highlands Health Care’s Sliding Fee Scale Discount Payment Program which is based solely on family size and income.

Please ask the Medical Receptionist for more information and an application for this program. Bring completed application to your first visit along with proof of income and your last tax return.


Esta practica sirve a todos los pacientes, independientemente de la incapacidad de pago. Descuentos para los servicios esenciales son ofrecidos dependiendo de tamano de la familia y de los ingresos.

Usted puede solicitor un descuento en la recepcion, Gracias.

Good Faith Estimate

Good Faith Estimate: Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

Terms Of Payment

Payments of all copays, deductibles, and/or coinsurance are due at the time of service. As a service to you, our office will bill your insurance company. Being a participating provider with most insurance companies, the insurance companies require that we collect these fees, as they are terms of your health care contract. Additionally, patients are ultimately responsible for all balances. 

For your convenience, we accept credit cards including Visa, MasterCards, American Express, Discover, and Debit Cards. Due to the constant changes in health insurance, it is your responsibility to know your health coverage. 

If you should have any questions regarding if a certain procedure is covered, it is to your advantage to call your insurance company and find out exactly what your contract covers. Their customer service representatives will be happy to assist you. 

Missouri Highlands Health Care Administration


Privacy Practices

Keeping our personal information safe is very important. How are we going to use your information?

This is the web site of Missouri Highlands Health Care. 

Our postal address is
P.O. Box 157
Ellington, MO 63638-0157

We can be reached via e-mail at
or you can reach us by telephone at (573) 663-2313

We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used to improve the content of our Web page and/or is shared with agents or contractors who assist in providing support for our internal operations.

With respect to cookies: We use cookies to record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site, customize Web page content based on visitors’ browser type or other information that the visitor sends.

If you do not want to receive e-mail from us in the future, please let us know by calling us at the above telephone number or by writing to us at the above address.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Upon request we provide site visitors with access to all information that we maintain about them. Consumers can access this information and/or have this information corrected by calling us at the above telephone number or by writing to us at the above address.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or telephone number or you may contact the Missouri Department of Health at (573) 751-6400.