Making an Appointment

After determining the type of services you need you will need to locate the appropriate Missouri Highlands Health Care Center nearest you. Then contact us by phone to schedule an appointment.

After determining the type of services you need you will need to locate the appropriate Missouri Highlands Health Care Center nearest you. Then contact us by phone to schedule an appointment.

All Missouri Highlands Health Care Centers accept patients regardless of payer. If uninsured or underinsured and approved for the Sliding Fee Scale, fees are based on household size and income.

Planning For Your Visit

Except in urgent situations, we would like you to call several days ahead for an appointment. Preventive care, such as family planning, well-child exams and physicals, are usually scheduled two to three weeks in advance. If you need an appointment on the same day, please call early in the morning. We will do the best we can to see you.

To help us give you the right kind of appointment, please tell the receptionist enough information about your medical concern.

NOTE: Since we do not provide child care services, if you are bringing children who do not have an appointment, please bring someone along to care for your children during your appointment. Our staff cannot take this responsibility.

WALK-IN VISITS:
We accept walk-in visits for established patients from 8:30am to 3:00pm each day. Patients with urgent medical issues (ie. sick or injured) will be worked in as soon as we can based on need. Only the illness at hand will be discussed. All other medical issues and/or medication refills will be addressed in a separate scheduled visit.

All non-emergent problems, like medication refills, will be seen after all scheduled appointments.

LATE ARRIVALS:
As a Courtesy to Others, We Reserve the Right to Reschedule Your Appointment If You are More Than 15 Minutes Late.

Good Faith Estimate: Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. 

Payment Options

Finances are important to everyone. What are your options?

Insurance vs No Insurance:
Missouri Highlands Health Centers serve patients with and without insurance. We accept most insurance and will either file claims for you or help with the completion of claims when needed. Uninsured and underinsured patients are asked to complete a Sliding Fee Application prior to service. If eligible, costs will be determined based on household size and income.

Sliding Fee Scale:
The sliding fee application will help determine the cost for service based on household size and income. Missouri Highlands serves all patients whether insured or not. To see if you qualify, complete the simple application and bring it to your first visit along with proof of income and your last tax return.

Good Faith Estimate > Click to learn more

Call the Missouri Highland Health Care’s billing office for more information. Call (573) 663-2313

Terms of Payment Flyer

Missouri Highlands Health Care is NOT a pain management center.

Marijuana

Patient Rights & Responsibilities

What are your rights as the patients and how can you expect to be treated? Also, what do you need to be prepared with to make the most out of you experience? Click here for more information >>

Privacy Practices

Keeping our personal information safe is very important. How are we going to use your information?

This is the web site of Missouri Highlands Health Care.

Our postal address is
P.O. Box 157
Ellington, MO 63638-0157

We can be reached via e-mail at
or you can reach us by telephone at (573) 663-2313

We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used to improve the content of our Web page and/or is shared with agents or contractors who assist in providing support for our internal operations.

With respect to cookies: We use cookies to record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site, customize Web page content based on visitors’ browser type or other information that the visitor sends.

If you do not want to receive e-mail from us in the future, please let us know by calling us at the above telephone number or by writing to us at the above address.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Upon request we provide site visitors with access to all information that we maintain about them. Consumers can access this information and/or have this information corrected by calling us at the above telephone number or by writing to us at the above address.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or telephone number or you may contact the Missouri Department of Health at (573) 751-6400.